This page provides answers to some of the most frequently asked questions about vehicle repair and service. We've thrown in some of our favorite tips and recommendations, too. Please call us or consult our Contact Us page for answers to your specific questions. We are happy to assist you!

General

• When I am selecting auto parts for my vehicle, which side of the car is considered the left side/right side?
  When selecting auto parts, imagine that you are seated in the car. The driver side is on the left and the passenger side is on the right.
• I found the used part I was looking for, but it was almost the same price as a new part. Why is that?
  There is a labor cost involved in removing used parts from salvaged vehicles. This can affect the price, especially when removing a small, less expensive part or a part that is requires a significant labor to remove.
• Is it really ok to buy a used part rather than a new part?
  Our selection of used parts often includes "Original Equipment Manufacturer" (OEM). By looking at used parts options, you can often get the OEM parts you want, and save money all at the same time!
• What is an "aftermarket" part?
  "Aftermarket" means that the part that is not "OEM" (Original Equipment Manufacturer). Aftermarket parts are often less expensive than OEM.
• What is a "core charge" and why do some items require it but not others?
  A core charge is like a deposit. Some worn-out auto parts can be rebuilt and turned into a useable part once more. The "core charge" helps ensure that we get your old part back in much the same way that you pay a deposit for returnable bottles and cans. The "core charge" helps keep costs down, too. Recycling parts in this way is environmentally friendly conserving the energy and raw materials required to produce a part from scratch.